Aged care - crisis point

  • 29 Jul

    Aged care - crisis point

    29, Jul, 2010 (4:15 PM)

    Share |

    A shocking story emerged last week of a Brisbane man who lost his leg because the aged care facility he was living at failed to treat his broken leg for a month and as a result, his leg had to be amputated.

    National Seniors hears of similar distressing stories and that is why we are calling for aged care to be addressed as a key priority in this election.

    Our polling shows 98 per cent of older Australians consider aged care important and that one in 10 would switch their vote because of it.

    What do you think should be done to improve aged care in Australia?

    What can be done to convince politicians to take aged care more seriously?


    Disclaimer: any personal details shared here are public and can be found on internet searches.

Comments (49)

  1. Rob Spencer - 2, September, 2010 (17:10)

    Many solutions. Increase funding for aged care. Increase funding for youth care so they do not take aged care places in accommodation. Increase rewards for nursing/carer staff. Will this happen? In spite of the power of senior votes, I doubt it - both major parties seem to be in agreement - forget the oldies.
  2. sunny - 27, August, 2010 (8:59)

    I have spent the past 3 years training the kitchen, cleaning & laundry staff in country qld & NSW and some in the city area. When I need aged care I'm heading to the country, the majority of the staff in the homes are wonderful, caring people, who value their jobs. Many times I witnessed staff doing way more than their job required for the residents. The staff would be upset at the passing of a resident. The staff in the homes work very hard many doing back to back shifts so don't knock them all.
  3. Lorikeet - 16, August, 2010 (17:05)

    Rob Spencer:

    Yes, that's right. I think the govt aims to get as many people with disabilities out to work, and then dump the rest of them on the dole, or worse.

    In the future, if you are "unproductive", you will also be deemed "unsustainable", and then dispensed with.
  4. rob Spencer - 12, August, 2010 (19:48)

    I chair a local community transport group. I see first hand the problems facing aged and more particularly disabled people in their efforts to fit in with mainstream activities. The involvement includes parking space, communication, transport systems, carers, acceptance by retailers, community, etc. We are a long way from any acceptance point. Local, State and Federal Government assistance is ABYSMAL
  5. Lorikeet - 11, August, 2010 (16:57)

    Hi Ron:

    I'm sorry to hear of your wife's sad circumstances and the difficulty in obtaining the help you need.

    For about 2 years, the people who have been going into High Care have been in much worse shape than previously.

    A backlog of people requiring High Care spend months in hospital waiting for a place.

    Today Nicola Roxon (Minister for Health & Ageing) debated Peter Dutton (Shadow Minister) at the National Press Club.

    She has promised to provide dedicated beds for seniors in hospitals, which is long overdue.

    Peter Dutton said Labor had promised to train $7,750 new nurses, while only providing 360 places. I don't think this could be true, because the aged care centre where my mother resides always seems to have oodles of trainee Assistants in Nursing and Registered Nurses coming through.

    Peter Dutton sid he would put $3.1 billion into new hospital beds.

    Nicola Roxon blamed Liberals for "cuts, blind spots, a history of neglect". This sounded like the kettle calling the pot black to me.

    Peter Dutton accused Labor of referring Aged Care to the Productivity Commission. I don't think nurses could improve productivity without someone having a heart attack.

    Lots of promises were made by both sides, but I thought Nicola Roxon won the debate, mostly on talk rather than action.
  6. Ron Tyas - 11, August, 2010 (9:35)

    My wife Maree has Multiple Systems Atrophy. It is a particularly cruel, debilitating neurological disease. She has lost partial use of her limbs, has difficulty speaking and her mental capacity is deteorating rapidly. There are no control drugs available, and she patient experiences considerable pain.

    Maree has been assessed by ACAT (Aged Care Assessment Team) as entitled to residential care at a high level or, if we choose to care for her at home, we are entitled to access the EACH (Extended Aged Care at Home) Package. This package is very supportive as it provides significant support for home carers – 10+ hours per week for about $56.00 per week (17.5% of the age pension).

    I have chosen to care for Maree at home as long as possible and have applied to access an EACH Package.

    I have applied with a number of providers for the package but have been told by all that there is a waiting list. I understand there are up to forty on the waiting list for EACH Packages in the Caboolture area and only one package has become available in the last twelve months. This is an outrageous situation and I can't believe that a caring government would allow this situation to continue.

    At aged 69 with a chronic disease we might as well forget the entitlement as Maree is not likely to be around for 40 years to take advantage of the package. However that is not my style – we are entitled to this support and I will fight until I receive our entitlement.

    How does the Government expect to keep people out of nursing homes if they don't provide the resources we are entitled to?

    What is the use of telling us we are entitled to the package if we cannot access it? That just creates false hopes and is very unkind.

    We didn't create the entitlement, the Government did and they have not provided adequate resources to fund it. This shows callous disregard for the sacrifice that dedicated carers make.

  7. christine - 10, August, 2010 (22:13)

    I feel for residents in aged care. My late mother was in a dementia ward and I found after she passed on that some of the staff were, to my horror, not trained! She had pains in the heart and had to wait until for a couple of days before they rang her gp for her to be sent via ambulance to hospital! Horrific stuff. I spoke to the staff later and they claimed they did not make the decisions. I said that they should not be working there if they couldn't pick up the phone and call an ambulance - common sense, particularly with pains in the heart.
    I haven't come across an Aged care facility that is truly caring, genuine, compassionate with staff who care and look after their residents. There are not enough staff to care for the residents and that's an unfortunate fact of life.
    What can be done about it - its URGENT that all aged care facilities have adequate staff and they don't by any means.
  8. Lorikeet - 10, August, 2010 (9:48)

    Marilyn Vine:

    I guess you are one of those fluoride extremists. You forgot the one about fluoride and aluminium being found in the brains of dementia and Alzheimer's sufferers.

    While I don't think we should have NO CHOICE as to our consumption of fluoride in the water supply, and therefore would like it removed, the main factors to prevent tooth decay include:

    1. Brushing and flossing
    2. Good nutrition
    3. Genetic inheritance (a tough one)
    4. Regular dental checkups and cleaning
    5. Fluoride tablets/drops in the early years.

    Two of my children had perfect teeth at 18. Now at 35 and 36, the younger son still has perfect teeth and the older son's teeth are completely rotten due to neglect.

    My youngest son aged 18, has a couple of fillings, possibly due to the fact the fluoride dose was reduced for his age group.

    To my knowledge, dementia and Alzheimer's are both due to genetic inheritance, but can be brought on earlier if a person doesn't get adequate mental stimulation.
  9. Marilyn Vine - 9, August, 2010 (8:16)

    If fluoride was removed from Australian public water supplies then over a period of three years we would see a dramatic drop in the incidence of cancer and heart disease. This has been proved in overseas countries that removed fluoride.

    Also if fluoride was removed now then the new generation that is growing up would not be suffering the horrific ordeals of going through hip, shoulder and knee replacements.

    Fluoride is known to cause osteosarcoma especially in boys.

    If people stopped using sugar, consuming fruit juices/soft drinks containing sugar or artificial sweeteners and raised their level of Vitamin D which incidentally can be done by just going in the sun for 20 minutes each day with bare skin - then the incidence of dental decay, cancer and heart disease would decrease even more!

    We need to take control of our own health - do our own research and stop relying on professional health organisations which continue to give out the same old rhetoric despite the many scientific studies proving that what they say is TOTALLY WRONG.

    BE RESPONSIBLE FOR YOURSELF AND YOU WILL FIND YOUR HEALTH WILL IMPROVE!
  10. Lorikeet - 8, August, 2010 (8:29)

    Questions (continued).

    10. I think it is unreasonable to expect women to work for the whole of their lives while raising 3 or more children. When will you stop paying a Baby Bonus, considering the birth rate is still below Zero Population Growth at 1.9 per couple, and will eventually result in a complete Baby Bust?

    11. When will you cease empowering large corporations over government and people?

    12. When will you force large corporations to put their names up on the buildings and businesses from which they are secretly profitting?

    13. Can you give us a guarantee that you will not financially empower large corporations to fleece the general community by bringing in a Carbon Trading Scheme?
  11. Lorikeet - 8, August, 2010 (8:23)

    Here are the questions I asked of candidates in the Seat of Ryan at the recent National Seniors Forum.

    1. When will you give Aged Care workers equal pay with hospital staff?

    2. When will you make a separate funding arrangement for staffing, to prevent service providers from siphoning off money which should be paid in wages?

    3. When will you put a quota on all Aged Care staff classifications, so that the rights of workers and residents are both protected and respected?

    4. When will you put a cap on bonds that can be charged for Low Care?

    5. When will you heavily fine service providers for breaches of the Aged Care Act 1997?

    And here are some other questions I handed to each candidate:

    6. A humanitarian society looks after the poor and the disadvantaged. When will you cease giving out large sums of money to the Middle Class and the Wealthy, and start spending more on frail elderly people, the homeless and the poor?

    7. When will you increase unemployment benefits so that older unemployed people can afford to eat?

    8. Households on incomes of $100,000 can look after themselves and their children without financial assistance of any kind. When will you put conservative limits on access to the Health Insurance Rebate, Education Rebate, Child Care Rebate and Paid Parental Leave?

    7. When will you stop paying the wives of high income earners the equivalent of a pension (or more) to go out to work.

    (continued next post)

  12. Rob Spencer - 7, August, 2010 (12:15)

    Where's the fault? Do people expect Governments to pay for everything, including extra staff, where this sad situation lay, and pay for infrastructure and pay for the profits of accommodation developers. The costs need to be shared around more equitably. Mention of the great job done by volunteers would not go astray, and may encourage others to join up.
  13. Lorikeet - 6, August, 2010 (21:34)

    Michael on the Gold Coast:

    I think your arguments lack consideration of such things as loyalty, commitment, responsibility and even hygiene.

    I think most of us do plenty of things we don't want to do. How often have you wanted to clean a toilet?

    One of my kids once said that the whole of life might just be a hologram. Well, how did cleaning a toilet slip in?

    How about this? Looking after my mother when no one else wants to do anything. I don't remember wanting that.
  14. Michael on the Gold Coast - 4, August, 2010 (17:51)

    Sorry Lorikeet, I didn't answer this question. You asked, "If everyone benefits exclusively from his/her own labour, what if they are disabled, elderly or disadvantaged in some other way?"

    You are going to have to read my book to find out :-)
    You can google it. Globalism World of Plenty.
  15. Michael on the Gold Coast - 4, August, 2010 (17:39)

    Fraid its so Lorikeet :-) You are doing exactly what you want to do within the limitations of your circumstance. Just like I said.

    To use the example you used. You said, " Lots of people work in low paid jobs because it is all they can get, and it's the only way they can put food on the table for their families. They may hate their jobs, but they have no other alternative."

    Yes they do have an alternative. They do have a choice within the limits of their physical and mental capabilities, economic circumstance and the law. They could walk away and leave it all behind. It's their choice. They don't have to stay and put food on the table for their family and work at a job they hate.

    If I said to this person, bearing in mind the person’s circumstance, “What do you WANT to do, do you WANT to stay and put food on the table for your family and work at a job you hate, or do you WANT to walk away from it all?” I’m sure the reply would be, “I WANT to stay and put food on the table for my family and work at a job I hate.” Like I said we all do what we WANT to do. There’s always an alternative.

    As regards democracy its hard to get ones voice heard as you rightly point out when you say, "If you want to run as an Independent, or belong to a small political party, you have little more than Buckley's Chance of getting media coverage."

    However I prefer it to a dictatorship. At least in a democracy you do have a chance to change the government every so often if you want. :-)


  16. Lorikeet - 4, August, 2010 (16:47)

    Hi again Michael:

    I don't think it is true that everyone does exactly what they want to do. Lots of people work in low paid jobs because it is all they can get, and it's the only way they can put food on the table for their families. They may hate their jobs, but they have no other alternative.

    Most of the people who run for election, for example, have plenty of money to spend on their campaigns. At the National Seniors forum on Aged Care which I attended today, 2 out of 3 of the candidates on the panel were medical practitioners.

    If you want to run as an Independent, or belong to a small political party, you have little more than Buckley's Chance of getting media coverage.
  17. Lorikeet - 4, August, 2010 (16:38)

    Hi Michael:

    If everyone benefits exclusively from his/her own labour, what if they are disabled, elderly or disadvantaged in some other way?

    The more intelligent and able-bodied people can work and study their way out of the poverty trap, but the opportunities are not the same for others.

    I too would be interested in a societal model that is neither capitalist nor communist, especially since viewing "Mao's Last Dancer" which showed the stark contrast between peasants living a harsh life in the back blocks of China with the decadence, waste and abundance of the USA society.

    Here is something else to ponder. If corporatisation of government assets and utilities keeps increasing, one day we will all be working for large corporations, not for our own country, and not for ourselves.

    The government needs to collect its own taxes, fees and charges in order to pay pensions and provide infrastructure, such as roads, schools hospitals, etc.
  18. Michael on the Gold Coast - 4, August, 2010 (15:39)

    Hi Lorikeet.

    I’ve read all your posts.

    You raise several good points.

    You say, “One more thing, Michael. Everyone who is employed works for this country. They pay taxes which are used to provide infrastructure such as schools, hospitals, aged care centres, public transport and roads.”

    If you look at this logically, you can include everyone not only people who are employed and pay taxes.
    Where does the employed people’s money come from? Wages and salaries of course. Where does the money come from to pay wages and salaries? From the income earnt by an enterprise from the sale of goods or services of course? Where does the money come from to pay for the goods and services provided by an enterprise? From the pockets of all citizens who purchase goods or services of course. This pretty well includes everyone. My point is everyone who spends money is ‘working.’ It takes effort to spend money, no matter where the money comes from.

    Just to reinforce the idea that spending money is work, consider the following position of employment. Most large companies have a buying department. It is the job of a ‘buyer’ to spend the companies money to puchase the goods and services the company needs to opperate. That’s what buyers do, its their job and they get a wage for doing it. Its no different to a housewife or anyone else who spends money. So we are all working for the country. :-)

    You say, “It would appear that even low income earners are also contributing to Middle Class Welfare through the taxation system, which is a travesty.” I agree :-)

    You say, “Those who have been to war have had to risk laying down their lives for this country. I'd call that a massive contribution to the sovereignty and well being of our nation.” I agree :-)

    You say, “For every person posting a comment on a blog, there are generally hundreds more who simply read what's there for their own information.” There might be, but unless there’s a counter we don’t know for sure.

    You say, “We must also give consideration to the fact that successive governments have given out far too much Middle Class Welfare, especially to the X and Y generations, instead of looking after the poor, disadvantaged, homeless and elderly.”

    This is a ‘pandora’s box,’ and if you have the time and patience I’m willing to discuss this with you. We could discuss it in my home in Second Life. http://secondlife.com/


    Now I will address the idea that people work for the good of the ‘the country.’

    We all have choices to make every minute of the day. Usually our very first choice, every morning, at the start of the day when we awake is, “Will I get up or remain in bed?” The next thing we do is still a choice, but if ignored can become "inconvenient?” :-) Our bodily functions need to be attended to. The next choice is, “Will I shower or not?” And so it goes on throughout the day. The choices we have are only limited by our physical and mental capabilities, our economic circumstance and the law. So what it amounts to is each and everyone is doing exactly what they want to do, within the limits of their physical and mental capabilities, economic circumstance and the law. Do you agree?

    In management training courses, the word decision is used in place of choice.

    When a person makes a decision to do a ‘job’ that will benefit the ‘country’ they are choosing to do exactly what ‘they’ want to do. First and formost they are satisfying their own desires. The fact that what they choose to do will benefit others is secondary. Mark you I am not saying their choice will make them happy. If their choice is a feel good choice, then it will make them happy, because it will make them feel good about themselves. And so it should, because what they are doing for others is good.

    I cover all these topics in my small book, “Globalism World of Plenty.” At http://www.cooperativeindividualism.org/smith-michael_on-globalism.html
    Its an alternatve political/economic system to capitalism and communism. It’s a middle road system.
    My maxim is “Let mankind share equally and fairly the Earth’s natural wealth and let everyone benefit exclusively from their own labour.” I think you will find it covers your circumstance admirably.
  19. Lorikeet - 3, August, 2010 (7:53)

    One more thing, Michael. Everyone who is employed works for this country. They pay taxes which are used to provide infrastructure such as schools, hospitals, aged care centres, public transport and roads.

    It would appear that even low income earners are also contributing to Middle Class Welfare through the taxation system, which is a travesty.

    Those who have been to war have had to risk laying down their lives for this country. I'd call that a massive contribution to the sovereignty and well being of our nation.

    The reason I use a nom de plume (false name) is because I have a son who works at the forefront of national security in his role of Senior IT Security Specialist with Dept of Defence. If he isn't working for this country, who is?

    You can work for your country by contributing to political blogs, and keeping abreast of local and international issues. I can assure you that thousands of people (including myself) had Malcolm Turnbull removed from the Liberal Party leadership.

    I hope you have taken the opportunity to let Tony Abbott know what you think about his flawed aged care policy. Policies of both Labor and Liberals financially empower corporations over government and people.

    On election day, vote small (but not for any of the watermelon parties which are green/red).

  20. Lorikeet - 3, August, 2010 (7:39)

    Michael:

    For every person posting a comment on a blog, there are generally hundreds more who simply read what's there for their own information.

    As I have a disability, I am not able to save for the future. Each year my financial base goes backwards.

    If it were not for my disability, I would be running for election to serve THE WHOLE OF SOCIETY, not just myself.

    I know quite a lot of politicians, and I can tell you they do far more work than they ever get paid for. If they are federal politicians, they also have to set themselves up in a second home/unit in Canberra.

    The main problem with politics is that the people we elect are controlled by undemocratic party machines.

    We must also give consideration to the fact that successive governments have given out far too much Middle Class Welfare, especially to the X and Y generations, instead of looking after the poor, disadvantaged, homeless and elderly.

    I knit for the homeless and the Royal Children's Hospital here in Brisbane, and now we are all expected to feed elderly people paying exorbitant rent or women living in the streets with their children.

    If you vote for the small conservative parties which have a religious base, perhaps the society could be turned around to one that has empathy, loyalty and generosity instead of greed and self-focus.

    Your book sounds interesting. Perhaps you belong to the DLP? Can you please tell us exactly what the book is about?

  21. Michael on the Gold Coast - 2, August, 2010 (6:46)

    Annie, I think you misunderstand. It depends how you define your words. Your father was a wonderful man, he fought on behalf of other people and himself. He gave of himself to other people not the country.

    Country:
    a. A nation or state.
    b. The territory of a nation or state; land.

    Family comes first.
    Perhaps you would like to read my book :-)

    Google: Globalism World of Plenty

    Then I will give you my email address if you post again.

    Michael

    PS. Very few people read this blog, if you go by the number of entries so our conversation will not be heard by very many people :-)
    It would be interesting if readers posted the comment "I read it." Then we would have a good idea just how many member readers do.
  22. Annie - 1, August, 2010 (18:41)

    Michael Smith, you know not about what you write. Lorikeet & Emmi have more of an idea. There are people who work for this country and expect little in return. My father was one of those people who gave his all and asked for nothing.
    As a WWII veteran, he returned and didn't get a soldier's settlers grant - he said they should be saved for those who had children; he didn't realise he'd have us.
    He gave & volunteered his time while raising us - ahh! but they were the times before we became Americanized & greedy.

  23. Michael Smith - 1, August, 2010 (12:25)

    In her comment Emmi says, "Our aged care residents have worked for this country."

    Emmi, no-one works for 'this country,' we all work for ourselves. Even the politicians get paid. And in bygone years when they didn't get paid most were in politics to further their own economic interests. Few would have had altruistic motives.

    Unfortunately we are rushing headlong into an age where the none working aged citizens will outnumber the young working citizens. I know if I were young again, I would complain about having to pay half of my income in taxes to keep ‘old people’ alive and comfortable. Because that’s what it will mean. We are already up to a third of our income being ‘taken’ in taxes when you consider all the taxes we pay, both direct and indirect.

    No-should have to pay personal income tax. Everyone should save for and finance their own retirement years.
  24. Paul Craft - 1, August, 2010 (10:09)

    Every day we here horror stories about nursing homes and lack of funding. Yet the labor government can spend millions of our taxes on their illegal boat people and send billions to overseas countries in aid. Even prisoners in our jails get better treatment.
  25. Brett Gray - 31, July, 2010 (23:52)

    Please take note of Sue's comments below. My mother spent her final years in the dementia ward of an Anglicare facility in Sydney. I could not fault the care and attention provided by the staff who made her comfortable and looked after her physical needs when she could not take care of herself. Even as outsiders we could see that a higher carer/resident ratio was necessary in an area with such high maintenance residents. It would not only help the carers but also help to maintain the comfort and dignity of older and less able residents.

    If it is true that people over 50 now represent 45 percent of the voting public, this is something we should be using our numbers to achieve.
  26. Sue - 31, July, 2010 (23:30)

    I have worked in Aged Care for 36 years (and still do). I love working with and caring for our "oldies". I have found it to be most rewarding - not financially though. If you work in Aged Care for the money forget it. Most people would earn more night packing for Woolworths. The standard of care has significantly deteriorated during that time as the level of staffing has decreased, but the care needs of the residents has increased. Most people do not come into residential care until they have high needs. Staff and facilities are under resourced. This is partly because Government funding does not cover provision of adequate services and equipment - AND the hierarchy of organisations, church based or not, cream too much off the top. They "talk the talk" but do not "walk the walk". The Aged Care industry would be one of the most physically and emotionally demanding of staff. Few people would work in it if they did not care about the people in residence. Aged Care needs more money, improved staff:resident ratio, and more adequate resources. If anyone has a magic wand that will see the "powers that be" acknowledge the issues and actually do more than talk about it we "Baby Boomers" need not be so concerned about our future should we live long enough to require residential care.
  27. Lorikeet - 31, July, 2010 (16:28)

    Jannette:

    Say whatever you want. We are supposed to be living in a democracy, aren't we?

    I agree with you and so will many others.
  28. Jannette - 30, July, 2010 (23:18)

    I have worked in the aged care sector for many years until 2005 when i had to care for my partner of 10 years.He is now in the Nursing Home i once worked in and it is with saddness that this Nursiong Home and many others have deteriorated over the last few years. Why may i ask????

    To tell you the facts will not be appreciated by some but i will in any case. Reasons are the carers do Mickey Mouse courses of only a few weeks with very little experience and dedication and don't even learn the bare basics of care. It is all about money, money, money. Not much but as they see it why should they put in the effort when they don't get paid enough. Why should they care when the top dogs don't care to train, supervise or police the standards. Who care if a residents can't speak for themselves when few family members really care either. We live in a very selfish society where very few care.
  29. Lorikeet - 30, July, 2010 (21:10)

    Peta Newman:

    The aged care centre where my mother resides employed a Clinical Nurse in High Care who was a visa holder from Scotland.

    She tried various treatments prescribed by the doctor on a particularly nasty lesion, but nothing worked! So she went home and got something out of the pantry and tried that, it worked! I'm wondering if it might have been Boracic Acid which would certainly have dried it up.

    We had this wonderful Clinical Nurse, but the service provider gave her 2 nervous breakdowns with their rationing of both staff and consumables. She and her husband quickly returned to their homeland, where they didn't have to put up with fourth world working conditions and pay.

    Kevin White:

    Are you aware that Kevin Rudd decided that the residents with money invested had to pay more? The amount is calculated by the Department of Health and Ageing. Despite a pension increase and this additional amount, aged care providers have simply pocketed the money for themselves!
  30. Kevin White - 30, July, 2010 (17:38)

    It is vital that funding for all sectors of Aged Care must be increased in line with the Minimum Wage as set by the Federal Govt. For the past 10+ years the Govt have only increased the Pension and the funding for Aged Care at about 1/2 of the CPI. They have manufactured a ratio called the COPO and have used that as a reason that funding was not increased any further.

    Seniors need to bare their teeth (we are now a very strong force in terms of our voting power). Vote for the party which offers the most for Seniors (not just pensioners). Look especially at offers to increase funding for Residential Aged Care. Until just a few years ago I was a private operator of an aged care facility and we saw first hand how the funding was whittled away whilst the Department of Health and Ageing continually clamped down on supervision requirements and documentation. Over the past 15 years the amount of supervision and documentation has at least doubled while funding has been reduced in real terms. The overall outcome of this is that there is less money for staff on the floor and an increased demand for senior staff to oversee and document. All from a diminished pot of money. Oh, by the way, owners are tightly controlled when it comes to charging the resident. If Federal funding is involved then there is no possibility of charging the resident more (even if they are willing and able to pay). It will not be long when we will find a new type of Aged Care Facility which is completely privately funded so that those who can afford to pay will be able to get proper care.

    FINALLY - USE YOUR POWER. CONTACT YOUR LOCAL MEMBER AND GET HIM/HER TO SUPPORT OUR DEMANDS!

  31. Peta Newman - 30, July, 2010 (17:05)

    I am appalled by the slackness, ignorance & apathy which I encountered at EVERY level when I had the care of my mother last year, when she developed a quite straight forward leg ulcer. We live in Tasmania. In short, NO-ONE knew anything at all about how to treat this ulcer, and that was from its very first appearance. Mum went through 4 GPs & 2 surgeons in Hobart and they were all utterly USELESS. Mum has a DVA gold card, & some people will tell you that that means she would have no problems. Far from it: Calvary hospital, which was once a very good institution is now so bad, there was not one doctor or nurse who had any idea how to apply a compression stocking, and bandages were thrown into corners & left for days. Mum left Calvary worse than she went in. Where was DVA you might ask? Good question! Despite my phoning 3 times for help, absolutely nothing was done. DVA refuses to send anyone out to a veteran's home to investigate their circumstances or their medical situation. They tell you bland crap about how their contracted services are of the 'highest quality' blah blah blah. Well, I can tell you for a fact that the standard couldn't have been worse, and the same applied to the Government home nursing service. Different nurse every few days, no evidence of record keeping, constant changing of dressing to suit what they happened to have in the car, and absolute indifference to Mum's intense pain. Complete refusal to cut through the red tape & contact the appropriate dotors etc. So, after months of this appalling, breathtaking incompetence, I drove Mum to Launceston where she saw my GP, who was horrified at the state of her leg, then to a skin specialist & vascular surgeon who were both aghast. I then found the name of a top plastic surgeon in Melbourne (all my own effort; no thanks to DVA or Medicare) and flew her over there (despite the pain, cost & inconvenience) & he was also horrified. he put her into the wonderful Frances Perry House, which is what ALL hospitals SHOULD be like, then operated on her leg. Big job you ask? Not a bit of it: 20 minutes under local anaesthetic, including the graft. Yet a complete fraud of a so-called surgeon in Hobart had told Mum that surgery was very unlikely & that she'd just had to accept that she might never get better. So, don't try to tell me that every state gets the same quality of medicos or that all hospitals are equal. Also, DVA needs to completely rethink everything about itself, starting with getting people out of the comfort zone of telephones, and into veterans' homes ON A REGULAR BASIS. OK Julia: what are you going to do about it?!?
  32. Ken Rehbein - 30, July, 2010 (16:27)

    Establish uniform policies across all States with respect to the Bond charges for entry into a nursing home. Also Aged Care workers should be entitled to similar remuneration as their counterparts within the State and Private hospitals.New retirement villages should have a responsibility to provide at least lowcare serviced facilities for residents who find them selves unable to care for them selves in their retirement village homes.
  33. Carol Champion - 30, July, 2010 (14:30)

    My mother was in aged care for the last 6 years of her life, most of the staff could not speak English well and she had great difficulty understanding them. She had smashed her shoulder before going in but trying to get the message across to the staff not to pick her up by her left arm proved almost impossible. Also I did some massage in aged care other facilities. Common sense does not seem to survive in aged care. Some of the things I saw and heard were totally beyond my comprehension. Like the time a lady's hose had not been put on properly, they were left all rolled up around her legs causing a large indentation and stopping the flow of blood. And this happened frequently, not just the once. At times I felt like screaming in frustration trying to get a message through to the staff. Some staff did not even know how to make a bed as they had only used doonas and fitted sheets at home. Much more training is required and all staff should experience some of the things the aged people have to.
  34. Peter McDonald - 30, July, 2010 (13:05)

    Make all the politicans live in agecare until the election is over.
  35. George Osmond - 30, July, 2010 (11:07)

    I worked in Aged Care from 1992 to 2006 as a Direct Careworker on nightshift in a P/T capacity with two more casual jobs with Nursing Agencies to make $38000.00 a year before tax. Staffing chnaged when the Howard Government decided that Aged Care Providers could change staffing levels and the ratio of one direct careworker to five clients was dropped.The Staffing ploicy was more for less , more work,less hours regardless o the level of care required and multiskilling the code word for cleaning duties as well as care duties.The prime example of this was when a staff member after cleaning up and incontinent client then proceeded to serve another thier midday meal without washing thier hands as this would save time. As an OHW&S Rep Aged Care is termed as a Sector of Concern due to the injury rate and compensation claims.To anyone with a family member or friend in an Aged Care Facility be vigilant, ask questions, check all the accounts, do not take the SOB standard operational bull as fact,if you do not get and answer ask the other families that have clients there to join a group,one voice is often unheard, many voices cannot be ignored.
  36. sharyn - 30, July, 2010 (9:47)

    I have been working in aged carer for the past 36yrs..and still working. The powers to be should insist on staff that are fully trained in all aspects of care, including the ability to speak fluently in English and understand it. I have seen the staffing levels di9mi9nish over the years and the quality of care also.As the only voice for some residents I continue to speak up and sometimes out of line on their behalf if we don't then who will...being a volunteer is wonderfull and great if you have your own insurance cover and the facility will allow it. Keep up the good work all the aged care workers.
  37. Sue - 30, July, 2010 (8:14)

    having worked as a SRN in a senior care nursing home in my younger years. I was appalyed at how the owners of this home managed this place as a 'for profit business' cutting costs by employing limited staff who were over-worked to maintain some degree of comfort for these people who many had been abandoned by their family. Meals were often non-nutricious and put together on the cheap.
    Whilst some of the staff were caring others treated the old folk with disrespect.
    That experience has put me totally off either wanting to be employed by such an instution and I only hope my family will not send me to a resting paddock in my twighlight years!
    Provide more community care and finincial assistance so us 'baby boomers' so we can remain independant and in our own homes surrounded by family and friends.
  38. Ron Tyas - 30, July, 2010 (2:27)

    We live in Queensland and my wife has Multiple Systems Atrophy. It is a rare, particularly debilitating, cruel neurological disease related to Parkinsons. She has been assessed by ACAT (Aged Care Assessment Team) as entitled to residential care at a high level.

    I have chosen to care for her at home as long as possible and the ACAT Assessment also provides entitlement to access the Extended Aged Care at Home (EACH)Package. I have applied with a number of providers for the package but have been told by all that there is a waiting list. I understand there are thirty in the area on the waiting list for packages and only one package has become available in the last twelve months. Don't think we will make it at this rate - not likely to be around for 30 years!!

    How does the Government expect to keep people out of nursing homes if they don't provide the resources we are entitled to? What is the use of telling us we are entitled to the package?

    We didn't create the entitlement, THEY DID!

  39. claudette(Gold Coast) - 29, July, 2010 (22:00)

    I agree with 'Lorikeet', and others; there should also be adequate numbers of Carers employed for certain amount of Residents. My husband has just entered (Dementia) Care, and I know they are short on Nursing staff, and Carers.

    If our Reprsentatives don't go in to bat for us, lets ALL decend! on Canberra
  40. Jennifer - 29, July, 2010 (21:33)

    I have worked in aged care for 35 years, I am now CEO of a not for profit community aged care facility. I have devoted my career to improving the quality of life for the aged in residential aged care yet we service providers are cast as the enemy. We are the ones that are providing the service with limited resources both in funding and availability of skilled staff. There is so much good in residential aged care, wonderful staff and dedicated service providers, unfortunately sensationalism sells newspapers so the good news doesnt get published. Rather than laying blame, we should all be working together to provide the best possible care to our frail aged, to create a culture where the aged not afraid to enter aged care facilities when they need that level of care and where hard working staff are recognised and can be proud to work in this area of health and are recognised for their hard work and committment.
  41. Marti Sarlin - 29, July, 2010 (21:13)

    The best way to improve the quality of aged care is to revert to the pre-1996 funding arrangements which hasd two funding components. One component could only be used for care staff. The government audited expenditure of this component. The other component could be used for administration, other overheads and for profit. In that system, there were more care staff employed. It is staff-resident numbers that make the most difference in quality. The best-intentioned staff cannot cope with large numbers of residents. Under the current system, propriwetors can take as much money as profit as they can get away with!
  42. Lorikeet - 29, July, 2010 (21:06)

    Kevin Rudd increased the number of unplanned spot checks to a significant degree. I think aged care centres which don't meet the government standards should be heavily fined.

    Never think that the government does not adequately fund Aged Care. Service providers rip off the money, hurting both residents and staff.

    A service provider on TV said he wanted a bond placed on High Care, and a chunk of people's superannuation contributions. He wanted people contributing to an Old Age Fund, which will put further pressure on families already stressed by taxation, housing, food, utilities etc.

    The policy of the Australian Democrats on Aged Care said "it was not profitable enough". Aged Care is supposed to be NOT FOR PROFIT.

    They want the churches taxed on all "commercial operations". The church sector generally asks for a lower bond than operations secretly owned by The Macquarie Group.

    Church profits also go to humanitarian endeavours, not to a bank!

    Such ideas would see The Macquarie Group completely controlling aged care.

    It is my belief that Kevin Rudd brought in visa holders to do the work, instead of giving aged care staff equal pay with hospital workers. Visa holders are very reluctant to join unions for fear of losing their opportunity of permanent residency.

    I have encountered nurses who have had to work without gloves due to rationing, a clear breach of the Aged Care Act 1997.

    We can write to the Minister for Health and Ageing (also the Shadow Minister) and ask for equal pay for aged care workers, and insist on a quota system which dictates how many people they must employ.

    At the coalface, we can encourage staff to stick up for their rights. We can encourage them to form a lobby group and hammer on the Manager's door whenever consumables run out.

    We can write to our MPs and seek help from Senators. If Tony Zegenhagen from the DLP gets into the Senate, I know he will help us.

    The DLP is opposed to large corporations dominating the market.
  43. William Lim - 29, July, 2010 (19:40)

    All political parties whether be major or minor should spell out their policies on aged care - providing world class care for dental/health/hospital/agedcare homes - support for mature age workers(make good use of their wealth of experience) and end age discrimination - it is not good enough to pay lip service & once they win the election Seniors are cast aside until the next election when they need the votes of Seniors - its about time Seniors show their "Grey Power" & exercise their democratic rights after years of contributions to the success of this country!!!!
  44. Rob Spencer - 29, July, 2010 (19:24)

    Community standards with regard to care, concern for fellow human beings has dropped to such a low level that people cannot or will not reach out to help. It is a real shame and an indictment on community standards
  45. Darryl - 29, July, 2010 (18:51)

    the crisis continues. How may more stories of poor care do we need to read about. the cause is clearly inadequate funding given wages is the highest single cost in any aged care operation. Govmnts both Liberal and labour need to urgently review funding levels.
  46. Clem J Collier - 29, July, 2010 (18:24)

    Have bumper stickers & posters saying
    IN VERY LARGE LETTERS
    "I MIGHT BE A SENIOR CITIZEN BUT I STILL VOTE"
    Get them published in all papers & put up near Pollies ofice`s.
  47. Emmi - 29, July, 2010 (18:13)

    I wish the people which make the policy would work for a week in a Nursing Home and they would relaise when they are old there will be no-one to look after them. Our aged care residents have worked for this country but if they need better care that is not available. How about all the people in politics could give up $ 20,000.00 to help fund aged care. This would not make any different to their lifestyle but it would improve the lives of our aged care residents.
  48. Ian McJannett - 29, July, 2010 (18:05)

    Instruct the licensing Authority to make SPOT Inspections, not notify facilities a month in advance that an inspection is planned for a certain date.
  49. Penny Temple - 29, July, 2010 (17:37)

    learn as much as you can about aged care and get your local member involved as well. we all need to know how much aged care costs. visit aged care facilities in your area, become a volunteer and an advocate for those in residential care. aged care can be and is rewarding and remember that only bad news sells newspapers

Post your comment

 
*
*
*
*Security Check
Security Check
Enter the text in the image above.
 

Brightlabs Web Design Melbourne